I emailed Martin from BMS yesterday, providing the above info.
COP today I hadn't heard back so I rang Sawgrass using the card provided in the BMS Starter Pack - didn't want to as it's a U.S. number so expensive- but couldn't find any other number on their website.
Chap I spoke to at Sawgrass said there was a U.K. office and I was called back from that number.
I thought I was just being an idiot but the Sawgrass guy hit all the roadblocks i had when trying to install. Fortunately he was very good and sorted the issue by remote access.
All's well that ends well.



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