Hi Justin. I did and emailed you back :-) Probably in spam! Thank you for doing so. Well I uninstalled all the drivers, printer and profiles and reinstalled again late this afternoon before leaving. I did a quick print-out which looked more hopeful to be honest. I need to print more artwork in the morning to see if all these changes have kicked things into play. With this being my last 7800 (two others died this year already) then I am lost as to what I can get to replace. I don't do garment printing but need at least 24" for coasters, placements and glass. Just don't want to touch Sawgrass again though and I thought the F500 was locked down profile wise, Any ideas?