Re: eBay product purge has begun - no more contact information
Posted: 03 Oct 2017, 08:23
If you are a business seller, then your contact details are in your shop details - or at least mine are
DSF
Not Just Sublimation
https://dyesubforum.co.uk/
eBay product purge has begun - no more contact information
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Re: eBay product purge has begun - no more contact information
Posted: 03 Oct 2017, 08:25
Not for long! Apparently eBay support told me they are going to remove the contact details at the bottom of the listing and move them somewhere else but not on a product page.
Re: eBay product purge has begun - no more contact information
Posted: 03 Oct 2017, 08:34
At present yes, but a lot of customers don't bother to look there, in fact they often don't bother to look at the contact details in the body of the listing either, but hey ho, as I said I am sure eBay are going to end up just like Amazon!
Re: eBay product purge has begun - no more contact information
Posted: 03 Oct 2017, 15:41
Just to say we have changed all our listings to remove email and telephone numbers but left the details in the confirmation email after purchase. So far orders are still coming in although we have seen about a 25% rise in "how do we send you the photo?" questions.
Re: eBay product purge has begun - no more contact information
Posted: 04 Oct 2017, 09:17
eBay will exclude products with contact information in images sadly - https://tamebay.com/2017/06/clarificati ... ay-uk.html
It seems today is the first day that contact information has been removed from listing and just trying to work out where it is as it is UK law to have it somewhere.
It seems today is the first day that contact information has been removed from listing and just trying to work out where it is as it is UK law to have it somewhere.
Re: eBay product purge has begun - no more contact information
Posted: 30 Nov 2017, 12:56
Did you have emails telling you they have (not magnanimously) backed down on the watermark issue?
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[TD="align: left]In our update to business sellers in September, we announced that listings with watermarked images would be removed from eBay search results from 1st March 2018.[/TD]
[/TR]
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[TD="align: left]I know that this has been an important topic and I want to thank those of you who took the time to contact me directly to explain the challenges you had with it.[/TD]
[/TR]
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[TD="align: left]We encourage you to have clean images because when watermarks are in place, we cannot typically promote your listings on platforms outside eBay, such as Google and Bing.[/TD]
[/TR]
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[TD="align: left]We’ve also heard from customers directly in focus groups that they are more likely to buy from us when product photography is on a white background and uncluttered.[/TD]
[/TR]
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[TD="class: pt40 pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
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[TD="align: left]But having listened to your views on this, we recognise that you as the seller should be able to make the choice. So I wanted to let you know today that I have asked the team not to enforce this policy, but to keep it in place as guidance only.[/TD]
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[/TD]
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[TD="class: pt40 pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
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[TD="align: left]Thank you again for your feedback, which made a real difference on this. The views of the people who sell with us are absolutely essential as we continue to evolve eBay for buyers and sellers. We are listening.[/TD]
[/TR]
[TR]
[TD="class: pb40, align: left]I hope that you have a great Christmas trading season.[/TD]
[/TR]
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[TD="align: left]
[/TD]
[/TR]
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[TD="align: left]Rob Hattrell[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: w300, width: 600, align: center]
[TR]
[TD="class: pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
[TR]
[TD="align: left]In our update to business sellers in September, we announced that listings with watermarked images would be removed from eBay search results from 1st March 2018.[/TD]
[/TR]
[TR]
[TD="align: left]I know that this has been an important topic and I want to thank those of you who took the time to contact me directly to explain the challenges you had with it.[/TD]
[/TR]
[TR]
[TD="align: left]We encourage you to have clean images because when watermarks are in place, we cannot typically promote your listings on platforms outside eBay, such as Google and Bing.[/TD]
[/TR]
[TR]
[TD="align: left]We’ve also heard from customers directly in focus groups that they are more likely to buy from us when product photography is on a white background and uncluttered.[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: w300, width: 600, align: center]
[TR]
[TD="class: pt40 pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
[TR]
[TD="align: left]But having listened to your views on this, we recognise that you as the seller should be able to make the choice. So I wanted to let you know today that I have asked the team not to enforce this policy, but to keep it in place as guidance only.[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: w300, width: 600, align: center]
[TR]
[TD="class: pt40 pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
[TR]
[TD="align: left]Thank you again for your feedback, which made a real difference on this. The views of the people who sell with us are absolutely essential as we continue to evolve eBay for buyers and sellers. We are listening.[/TD]
[/TR]
[TR]
[TD="class: pb40, align: left]I hope that you have a great Christmas trading season.[/TD]
[/TR]
[TR]
[TD="align: left]
[/TD][/TR]
[TR]
[TD="align: left]Rob Hattrell[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
Re: eBay product purge has begun - no more contact information
Posted: 01 Dec 2017, 18:45
I was just going t post that watermarks will now remainmrs maggot;128091 wrote:Did you have emails telling you they have (not magnanimously) backed down on the watermark issue?
[TABLE="class: w300, width: 600, align: center]
[TR]
[TD="class: pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
[TR]
[TD="align: left]In our update to business sellers in September, we announced that listings with watermarked images would be removed from eBay search results from 1st March 2018.[/TD]
[/TR]
[TR]
[TD="align: left]I know that this has been an important topic and I want to thank those of you who took the time to contact me directly to explain the challenges you had with it.[/TD]
[/TR]
[TR]
[TD="align: left]We encourage you to have clean images because when watermarks are in place, we cannot typically promote your listings on platforms outside eBay, such as Google and Bing.[/TD]
[/TR]
[TR]
[TD="align: left]We’ve also heard from customers directly in focus groups that they are more likely to buy from us when product photography is on a white background and uncluttered.[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: w300, width: 600, align: center]
[TR]
[TD="class: pt40 pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
[TR]
[TD="align: left]But having listened to your views on this, we recognise that you as the seller should be able to make the choice. So I wanted to let you know today that I have asked the team not to enforce this policy, but to keep it in place as guidance only.[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
[TABLE="class: w300, width: 600, align: center]
[TR]
[TD="class: pt40 pb40 pl20 pr20, align: center][TABLE="class: w260, width: 520]
[TR]
[TD="align: left]Thank you again for your feedback, which made a real difference on this. The views of the people who sell with us are absolutely essential as we continue to evolve eBay for buyers and sellers. We are listening.[/TD]
[/TR]
[TR]
[TD="class: pb40, align: left]I hope that you have a great Christmas trading season.[/TD]
[/TR]
[TR]
[TD="align: left]
[/TR]
[TR]
[TD="align: left]Rob Hattrell[/TD]
[/TR]
[/TABLE]
[/TD]
[/TR]
[/TABLE]
Re: eBay product purge has begun - no more contact information
Posted: 05 Dec 2017, 13:52
ebay have now gone back on it and are not abolishing watermarkswebtrekker;126209 wrote:And add to that the forthcoming abolition of watermarks on your images. We've had competitors blatantly copying our listing product images and our descriptions, word for word. I had to design a whole new set of images to replace them and made sure they were watermarked.
Ebay is taking many backward steps now and are rapidly becoming even more seller-unfriendly.
Re: eBay product purge has begun - no more contact information
Posted: 05 Dec 2017, 13:55
In the ebay Q & A they stated that if anyone put a phone number or email in a photo they would give them a 7 day ban, be careful !James990;126219 wrote:I have been putting an extra picture on my listings with my contatc details, so wonder if they try to get me to remove that?
Re: eBay product purge has begun - no more contact information
Posted: 05 Dec 2017, 14:19
Would they not notify the seller first and give them a chance to remove the offending image, or would it be an automatic ban?viccar1;128248 wrote:In the ebay Q & A they stated that if anyone put a phone number or email in a photo they would give them a 7 day ban, be careful !