DSF

all the images he prints are correct colour apart from images that have grey in them, then the grey comes out either brown with Rotech or a green with ArTainum.
he has tried printing text from various shades of grey and none of them come out grey.
i have just found out he has had this problem for over a week now and he has got that frustrated with it he is now planing on selling the whole lot.
i will have a look at the link and see if there is anything there that will help.
thanks

grey is most dificult color to achive and only solution is to get custom icc profile made for his printer. Can you tell me if you judge your colors on paper or pressed on substrate like a mug etc??? Also what softwarw is used for printing and what settings please. I think i know the answer.

we have found out that grey is the hardest. we have been on it all day and got no where apart from going from brown to green but still no grey.
we can judge the colours on paper to a certain extent but we always double check and print on a scrap lanyard to see if the colours are correct.
software he uses is CorelDraw 12.
what settings are you refering to?
as soon as i know i will post them on here and fingers crossed you may have the answer as he/we are going around in circles and getting nowhere

sorry i was hoping that you use PS i dont know how to set corel as i am not useing it Maybe Justin would post some screen shots of windows in color menagment in cirel???

If these are for mugs what times temp are you pressing?

we have tried PS, Corel paint shop pro, office 2007 just name but a few and we get the same results. this is why i know it is a printing problem rather than a software problem.

Its mugs, lanyards, shirts etc etc.
no matter what he prints he can not get grey.
i dont think it is a heat and preasure problem as all other colours come out great

they pressing o lanyards whitch is not good me thinks John what can you see on lanyRD?? i AM SURE THERE IS SOME SETTING MISSING THERE.

we can see that the grey is not grey on a lanyard.
he might as well use scrap lanyards that he has as theres no point using expensive blanks untill we get the grey sorted out

Greys ARE difficult to reproduce on any CMYK printer... About the only other option I can think of is finding a way of editing one of those ICC profiles... BUT, whilst that can be achieved it's something you need to know what you're doing with... And I'd love to be proved wrong; but I don't think there is a cheap and easy-to-use ICC editor out there...

Clearly the ArTainum profile is pulling the hues back from the yellow/orange end of the triangle. Probably what's needed from is an increase in the magenta and some fine tuning between Cyan/Yellow... But to do this with the colour controls takes some very VERY subtle and logically structured adjustment; and not all printer controls seem to allow that... This would explain the O/P's frustration with that method. We have an SX415 here which is nowhere near as 'tunable' as the 1290 for instance...

Having a custom profile made is what? £30 or so? Or you could get one of these...

http://www.speedgraphic.co.uk/colour_pr ... 316_p.html

I don't know what the OP means by 'having the image sent to them' or why they seem to be achieving nothing by using the printer's colour controls... Another option I guess would be to 'miscolour' the image to compensate for the print system's deficiencies. But the bottom line I suspect is that the proper custom ICC profile is what's needed. - As Scotty says; 'Ye canny change the laws o' physics!'

my profile can print grey Matt. will post some pic of them mug later on with clor chart on it.