DSF

you should check your nozzle test

Nozzle check print out looked fine, but I may do a print head clean anyway to see if it improves the situation.

I'm by no stretch of the imagination an 'expert' so take this with a degree of doubt but that looks like a heat mat problem to me......maybe you're clamping the mug too tight?

Thank you for that, I will check the tension and try again

I wonder if you should not try a standard plain paper setting also if none of the above suggestions help. Those white lines can be a product in the past of the following: damp paper or wet ink (let transfer dry a while especially if using a high quality setting), uneven pressure around the mug, not long enough in the press (try 180 for 180), maybe printer banding.

Anyway I hope you fix it soon.

Thank you . Gradually checking things off the list and trying different things

Nozzle checked, print head cleaned, pressed lowered slightly, time increased and it is all working really well.
thank you all for your help

Well thats good news - glad we could all chip in to help.

Good result.......don't you just love this place when the combined advice works.....:biggrin:

RogerC;53830 wrote:Good result.......don't you just love this place when the combined advice works.....:biggrin:

YUp I do .......................................