DSF

NikGrey;90330 wrote:The front panel is not giving anything away.
Also, the printer status is 'In Use' as I sent a job to it.

Just sent the numbers via email.

I don't think the printer will do anything with the cartridge clip remaining open so this should be closed. I would switch off the printer, leave for around 15-20 seconds and switch back on again. This doesn't cause the printer to purge as I've just done the same thing on my Ricoh SG3110. It may take a few seconds for the blue light to switch off and when power is reconnected press the button until the blue light comes back on. It will whir for about 5 seconds and then should show the ink levels.

I realise leaving that cover open would cause it to have a fit, or at least the Red light comes on (Just tried it with my remaining Ricoh). I had that open to get the serial of the machine and get a cart out for the image (again for the batch number).

Can't turn it off - the power button does nothing, I could of course cut the power ! is that what you are suggesting I do Scott?

I have 17% ink remaining in Cyan and Yellow (from what I can remember) and have jobs on the table waiting to get done so don't want to cut the power just for it to waste my remaining ink

Of course I know you are trying to help but I am between a rock and a hard place today - I have done everything by the book, bought from a reputable reseller - proper Sublijet-R carts.. arghhh.

As this is currently 'Sleeping' it may well not 'Purge' but I want clarification before I do that. I'm sure you understand my predicament, a man like you must have seen such problems before (Not a good idea to admit it though of course..lol).

It's 'teknologikal' init... ......so if all else fails pull the plug and try again.................apart from a bit of ink what's to lose?

I have had a similar problem on my 3110. The cure appeared to be one or all of the following -

shut down printer and restart,
if its you doing a controlled restart of the printer it shouldn't go through a clean and prime routine,

clear print que in computer, resend print job,

if printer doesn't fire up in its usual time - use control panel on the front of the 3110 to open any sub menu and then go back to the standby screen.

Usually the printer then fires up and prints.


I occasionally have to do the pressing printer control panel buttons thing to get the printer to wake up - I send a print job but the 3110 just won't wake up.

I have much the same problem with my 15 year old son, he has jobs to do but just won't wake up. I am considering an electric cow prod - probably wouldn't work with the 3110 though ;o)


Arthur

Nik,

You've probably tried this already, but sometimes our Ricoh seems to get stuck in sleep mode and the Mac won't wake it up when I queue a print job, and I've found that often just unplugging the USB cable and reconnecting it, is enough to get it going again.

My PC does not recognise the printer when it is left on for some time and not used also none of the buttons respond I cant use the printer at all no menus, nada, nill, ziltch. I cant even turn it off unless I unplug it. I have tried everything, but in the end I have to resort to pulling the plug from the machine, the blue light stays on for about 5 secs after the power has been disconnected, and then plugging back in. I then press the on/off switch the printer starts up and if i have a job waiting it starts printing straight away no cleaning or priming routine.

NikGrey;90374 wrote:I realise leaving that cover open would cause it to have a fit, or at least the Red light comes on (Just tried it with my remaining Ricoh). I had that open to get the serial of the machine and get a cart out for the image (again for the batch number).

Can't turn it off - the power button does nothing, I could of course cut the power ! is that what you are suggesting I do Scott?

I have 17% ink remaining in Cyan and Yellow (from what I can remember) and have jobs on the table waiting to get done so don't want to cut the power just for it to waste my remaining ink

Of course I know you are trying to help but I am between a rock and a hard place today - I have done everything by the book, bought from a reputable reseller - proper Sublijet-R carts.. arghhh.

As this is currently 'Sleeping' it may well not 'Purge' but I want clarification before I do that. I'm sure you understand my predicament, a man like you must have seen such problems before (Not a good idea to admit it though of course..lol).

Yes I mean remove power from the printer. I turned the plug off and switched back on after the blue light had extinguished (takes about 12-15 seconds).

I believe you are also in contact with Scott in the office on this, but my advice last night was a potential solution and would be my first recommended step.

I turned my computer off once, but didn't turn the printer off (normally both are left on). When I turned the computer back on I had exactly the same as you mention. Turned the printer off, turned it back on (no purging) and all was fine.

Janners

Morning All,

I tried removing the power yesterday - first time for 30 secs.. no change - then I tried with a bigger gap with no power.. No change again. Then a few hours - No change (Was really getting worried at that point).

So left it off again, well - actually for more than 12 hours and this morning I try again and guess what ?

IT'S ALIVE !!!!!!!

If it makes any difference my printers are connected to a mac - everything is on a network though (not usb) but I really don't think that has any baring on the situation.

I think, well - the only explanation I can come up with is that these (like many other things) have a memory which is backed up with a small battery, maybe that just needed to discharge and reset !

Thanks for all of the replies, that alone shows I was not alone which was a comfort in those dark days.