Coralgraph - Hello anyone home?

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Andrew
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Re: Coralgraph - Hello anyone home?

Post by Andrew »

I did email them first thing this morning and got a reply in about 10 minutes. I would start taking it personally if I was you ;-)
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UK Printed Mugs
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Re: Coralgraph - Hello anyone home?

Post by UK Printed Mugs »

Well we would but they sent us 5 mug samples from their new range last week, out the blue, so they must think something of our custom. Ironically we have been trying to call them to find out the costs of these new mugs! I think tomorrow I shall post a "WANTED - Someone to call or email Coralgraph for us".
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UK Printed Mugs
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Re: Coralgraph - Hello anyone home?

Post by UK Printed Mugs »

We've had an email from Henry!!!! Apparently only because Justin got in contact. Thankfully they are restocking the mugs we buy from them next week. Things looking up and CoralGraph up one place on the suppliers leader board. But who is now bottom?! That would be telling :wink:
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Coralgraph
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Re: Coralgraph - Hello anyone home?

Post by Coralgraph »

I have sent an email yesterday to your email address ,im not sure it has been received because we have not received any reply ,anyway i copied the first part in here ,the rest of the email with pricing i sent to you by private message on the forum ,lets hope it will received this time,once again apologize for the inconvenience caused,henry

Thank you for your reply,I apologize for the inconvenience caused by not receiving any response on the phone ,if there is no answer on our sales line (02084911416) or on our warehouse (01708608031) numbers please call my mobile and I will be happy to assist you or use the contact us page on our website

http://www.coralgraph.com/index.php?mai ... contact_us
We normally reply every email same working day ,I have been alerted by Justin from DSF forum by having this issue therefore I have resent the emails we have sent to you before ,please also check in case our emails are sent from our [EMAIL="sales@coralgraph.com]sales@coralgraph.com[/EMAIL] email address sometimes being blocked by spam filters
socialgiraffe
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Re: Coralgraph - Hello anyone home?

Post by socialgiraffe »

Top marks for coming on here Henry, always good when a supplier is prepared to have an open dialogue about any issues that may happen.

And its not all bad, your metal for phone cases is some of the best metal I have ever printed. Absolutely stunning finish on them, top marks :-)
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socialgiraffe
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Re: Coralgraph - Hello anyone home?

Post by socialgiraffe »

Top marks for coming on here Henry, always good when a supplier is prepared to have an open dialogue about any issues that may happen.

And its not all bad, your metal for phone cases is some of the best metal I have ever printed. Absolutely stunning finish on them, top marks :-)
USING: Whatever it takes to get the job done...
samoht146
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Re: Coralgraph - Hello anyone home?

Post by samoht146 »

Top man Henry,having dealt with you for five years and never had ANY problems contacting I was a bit bewildered about the complaints,I find your products great quality and pricw which allows me to pass on the benefit to my customers,keep up the great work-Tom.
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