SG1000 - Colour problems - Help Please

[pw66]

The good thing about the Epson printers is that they take A3+ paper. The slightly larger size makes a lot of difference. The L1800 is good and significantly cheaper than the SG1000. You will get some of your money back on ebay for the old printer so you won't be so badly out of pocket. Ink costs on the epson will be about 90% cheaper than the SG so you will claw your money back.
If you can wait a few months for Ink Experts to evaluate the new L18100 that would be even better.

[pisquee]

Hi Tania,
For reference, the dog blankets we made for you in the past, were printed on wide format 7 colour Epsons, with InkTec Sublinova inks. I would certainly recommend going with an Epson, and Sublinova inks and moving away from Sawgrass.

[pw66]

I have checked settings
in the print manager and checked all the obvious things

Thank you.

Silly question, but you are working in RGB and not CMYK?

[Tania]

Sawgrass sent out a new set of inks, I did 5 head flushes and this did not make any difference, after a lot of messing around, they sent out a new printer which I have setup and the problem is exactly the same! which tells me it is in settings, they talked me through most of it as they refused to logon and look for themselves which they used to. I am ordering an Epsom but was hoping to run both printers just in case.

[Tania]

Silly question, but you are working in RGB and not CMYK?

I will find out, thank you x

[Tania]

[ATTACH=CONFIG]7160[/ATTACH][ATTACH=CONFIG]7161[/ATTACH]

The one on the right is what we were producing!

[Tania]

Silly question, but you are working in RGB and not CMYK?

CMYK, I have just been told.

[Tania]

[ATTACH=CONFIG]7162[/ATTACH][ATTACH=CONFIG]7163[/ATTACH]The orange colour image is incorrect, this was printed on a mug

[pw66]

CMYK, I have just been told.

You need to be working in RGB.
Counterintiuitive, but although the printer uses CMYK inks it is expecting to get files in RGB which it then converts for the inkset installed.
Try converting your artwork to RGB.

[Tania]

You need to be working in RGB.
Counterintiuitive, but although the printer uses CMYK inks it is expecting to get files in RGB which it then converts for the inkset installed.
Try converting your artwork to RGB.

Thank you, my designer provides the templates in pdf, this has always worked fine since we started.