DSF

Do you/have you used a syringe to prime the refill carts when you refill them? - If you just keep topping them up, then it is possible to get air trapped in them, effectively blocking the ink flowing. To do this, use a syringe to suck air from the printer nozzle end of the cart, until you just have ink flowing.

If this doesn't help...

If you can get another set of refill carts, and fill them with printer cleaner/flush, along with putting a folded paper towel/kitchen roll soaked in it under the head, and move the head/carriage back and forth over it, it could help. Or put the paper on the capping station (the pad the head sits on in the far right position) and let the head sit on it over night.

I don't think you've mentioned what ink you are using, but is it a quality branded ink, or cheap stuff from China? Have you mixed inks, or always use the same brand? How do you store it?

Hi,
Seems to have pretty much fixed it, guess it just needed some love! Thank you everyone for you help.

Thanks
A

Hi, one more question. I have thought about upgrading to ricoh but looking on the sawgrass site it only looks like there are 4 that are compatible. Is this correct?

Thanks
A

asub;75940 wrote:Hi, one more question. I have thought about upgrading to ricoh but looking on the sawgrass site it only looks like there are 4 that are compatible. Is this correct?

Thanks
A

[CENTER]yes there are only a few select Ricoh models that Sawgrass support. The SG3110dn would be the standard for A4, and the SG7100dn would be for A3. The other two GX models are older models as far as I know, and I'm not sure you'd be able to get them new any more.[/CENTER]

asub;75934 wrote:Hi,
Seems to have pretty much fixed it, guess it just needed some love! Thank you everyone for you help.
Thanks
A

For other people searching with similar problems in the future, can you clarify which pieces of advice you tried, and which worked the best for you.