Re: SG 3110dn installation problem
Posted: 31 Mar 2016, 18:45
Hi hope you can help
I am trying to install the drivers on my new printer SG 3110DN and can get to where it asks me to select the machine - I do that, press next and it asks me the same question - and so on and on.
I'm using Windows 10. the printer is connected with a USB cable (and I chose USB option) and the printer is turned off.
When I cancelled it gave me a summary which stated that I had Windows 7 - which I haven't - is that the problem. If so what do I need to do and if its not that do you have any suggestions as to what is going wrong.
Cheers
Pamela
I am trying to install the drivers on my new printer SG 3110DN and can get to where it asks me to select the machine - I do that, press next and it asks me the same question - and so on and on.
I'm using Windows 10. the printer is connected with a USB cable (and I chose USB option) and the printer is turned off.
When I cancelled it gave me a summary which stated that I had Windows 7 - which I haven't - is that the problem. If so what do I need to do and if its not that do you have any suggestions as to what is going wrong.
Cheers
Pamela