Re: Turn on Ricoh after 2 months, doesn't print, says 2 cartridges fully drained, help :(
Posted: 13 May 2016, 18:50
Hi guys.
Hope you're well.
I am really hoping someone on this forum can help me.
I purchased a Ricoh SG3110dn a little while back along with the official Sawgrass sublimation inks. I did a total of no more than 30 prints with the printer but then didn't use it for about 2 months as I had other issues to attend to. So after 2 months I go to turn it on today and print a quick page...only it doesn't print anything. Instead the printer displays "waiting..." on the printer screen.
While its displaying "waiting..." I can hear the printers rollers rolling followed by a series of clicking sounds - this repeats over and over again. After 20 minutes or so of this I look at the printers display and it's showing that 2 of the cartridges are empty! This is impossible as I have only ever printed 30 sheets with these brand new full cartridges.
I have looked online and have concluded that what I am experiencing is the printer doing a "clean" as it had been off for a period of time, is this correct?
I would really appreciate some help.
What do I do? Buy a new printer? New ink? And how can I prevent something like this happening in the future?
Look forward to your replies and thank you in advance.
Thanks
Hope you're well.
I am really hoping someone on this forum can help me.
I purchased a Ricoh SG3110dn a little while back along with the official Sawgrass sublimation inks. I did a total of no more than 30 prints with the printer but then didn't use it for about 2 months as I had other issues to attend to. So after 2 months I go to turn it on today and print a quick page...only it doesn't print anything. Instead the printer displays "waiting..." on the printer screen.
While its displaying "waiting..." I can hear the printers rollers rolling followed by a series of clicking sounds - this repeats over and over again. After 20 minutes or so of this I look at the printers display and it's showing that 2 of the cartridges are empty! This is impossible as I have only ever printed 30 sheets with these brand new full cartridges.
I have looked online and have concluded that what I am experiencing is the printer doing a "clean" as it had been off for a period of time, is this correct?
I would really appreciate some help.
What do I do? Buy a new printer? New ink? And how can I prevent something like this happening in the future?
Look forward to your replies and thank you in advance.
Thanks