yh i re-downloaded the drives and done the settings again to make sure there all correct and up to date.

il give that a go and update later

thanks for the advise

please excuse me im not very good with this i was just passed it over from the boss, where would i find the correct icc?

<r>Hi Guys<br/>
<br/>
we have been using the ricoh sg 7100 dn for about a year been fine but we recently changed our mugs from 10oz coated ceramic mug ultra white to the 10oz <COLOR color="#221F1F"><s>[COLOR=#221F1F]</s><FONT font="Arial"><s>[FONT=Arial]</s>Duraglaze sublimation mug<e>[/FONT]</e ...

<r>im having a similar problem where its not transferring properly on certain graphic here are images of the same mug one side prints fine the other does not iv rotated the mug when pressing to see if that makes a difference and still got the problem only graphic i have the problem with <ATTACHMENT ...