He is outsourcing the digitising so no costs to him. It was £35 he is telling me the company he uses to digitise has put the price up.
I had a client who came to me with the file as their pervious supplierhad gone bust. My current embroiderer said it was all the wrong format and charge me £35 to have it re done and to be fair my client has said they are better quality than there previous supplier.
I cannot complain really as for £3 with no vat I know I am saving but it is hard to justify £50 to a new client who only wants 2-3 tops a year and can go online and pay half of that.