eBay listing banned ..!!

[Ravisteam]

We are banned from ebay for 3 days .Reason we asked a customer to get the contact details from the link on the item description !!.....Can you believe this ..How do you personalise a item if they cannot send their pictures to us ...any one else experienced this ??..

[Reg]

You get the customer to send through Ebay messages

[UK Printed Mugs]

Yes it’s getting difficult. Best thing is to edit the eBay email that gets sent after a purchase to include instructions including your email address. In your listing you say this is where they find how to send pictures.

[viccar1]

your not allowed to give contact details or show the customer where contact details are, stupid i know, be careful some have been permanently banned for repeating this.
I just put in descripion to message me by ebay messages.

[James990]

I have a picture of a mug with our contact detail on it. Never had any problems!