Genie in a Bottle needed ASAP!

[Sedgewick]

Dear Genie,

So, I got myself a RICOH SG311ODN Mac laptop and printed about 20 mugs. No one was interested. I put away the printer almost a year ago as other work came up. Now, I have designed a new mug range customers are ACTUALLY interested in. So I turn on my Ricoh after almost a year - and there is a red light and it says "Ink Depleted". I don't understand how the ink has run out after 20 mugs?! Genuine sawgrass inks, purchased via BMS.
This is going to be a very expensive business if they run out so quick. It's £42 each minimum for just ONE of the four inks I need at Xpres! https://www.xpres.co.uk/p-8376-sg7100sg ... -42ml.aspx

Please conjure up a solution! Is there a cheaper way to do this? Am I supposed to refill the cartridges - or use a cheaper ink?

Please help, Sublimation Genie!

[InkExpress]

Our company and many other companies can supply 3rd party sublimation ink to suit your RICOH, used in conjunction with refillable ink cartridges you can save a fortune on ink costs compared to Sawgrass.

For example we sell a starter pack for £65.00 - this includes 4 x 100ml of ink, 4 x refillable cartridges (GC41 series), 4 x 10ml syringes & needles and an ICC profile. The 400ml of ink equates to 3 each x C/M/Y and 2.5 x BK around £470.00 worth of ink in comparison.

Alex

[socialgiraffe]

I use Ink Express ink in my Ricoh and its pretty darn good when used with their profile.

As a side note, the first set of cartridges are always depleted super quick as they are used to fill the tubes etc. The next set will last considerably longer.

[Sedgewick]

Totally get that the first set would deplete quicker than subsequent sets- but after 20-30 mug printings is crazy!! On a positive note, the wonderful folk at Sawgrass are replacing them free of charge since I was able to prove how few prints I'd done - and that the cartridges weren't yet at their expiry date.

They've told me it's best to leave the Ricoh on at all times in future.

All's well that ends well!

[webtrekker]

Yes, leave your print on 24/7 otherwise you'll use more ink every time you start it up and will have a much greater chance of having blocked heads.