Ricoh SG 3110DN SC28112

[madbob]

Have a Ricoh SG 3110DN (5 years old with no issues), been using refillable cartridges for 3 years now with no problems. Self clean is on...

All of a sudden now get an error SC28112, which is I believe the Cyan cartridge... cant get passed the error! looked at this https://www.youtube.com/watch?v=l21ewmTxDJE

Does anyone advise anything? replacing the refillable cartridges for new ones? or could it be something more serious like the main board!

Any help appreciated, thank you.

[socialgiraffe]

Refillable carts do wear out and that could be the problem.

As you already think it is the cyan cart I would recommend you replace all the carts and see what happens. If no joy then it might be a new machine, but at least you will already have the carts

[madbob]

Ok thanks for the info, yes I think thats the only way forward... good to know the carts do wear.

[madbob]

Replacing the cartridges worked, no issues...

[webtrekker]

From the Service Manual, the actual SC28112 error is: 'Ink supply timeout error (Tank 2 error)'

The solution (according to the manual) - 'Turn the printer off then on again!' :biggrin:

[madbob]

:biggrin:! that was done about 5 times before I went any further...