New Ricoh 7700n Issues (man tears level)

[Geek]

Hi all, in need of some help before you start seeing some man tears

Just yesterday TNT delivered a brand new Ricoh Aficio GX E7700n to my doorstep from Mega UK (Admittedly it was an excitement buy and i didn't shop around and its actually £60 cheaper on BMS and in BLACK!) but non-the-less im having issues with it already, if you have read my introduction thread you will know that im upgrading from an unsupported 3350n which until recently has served me fine in the past year using a colour profile that came with it i assume from Conde as it has the very same file name they use.

I have followed instructions, as always to the letter that came with it and on the sawgrass Sublijet R website as thats the carts im using, while everything installed and went like clockwork my prints are awful, greens are blue unless i tell the powerdriver to use photographic mode, which they are slightly improved but then they reduce the quality of the black so when pressed the black looks awful.

As its my first time using powerdriver i was assuming it was me and tried many, many different combinations in powerdriver and to no success, after hours of frustrating printing i decided just to go for the icc profiles as i use photoshop anyway with their recommended settings, no difference.

I was using no-named paper from ebay, but it really is not bad paper better than the SRN paper and i have used it for 6 months no issues on all my products! and i am a fussy bugger! (ordered some Tru-Pix from BMS out of curiosity though)

I may of missed some information as i was up until 6 am this morning trying to find a solution to no avail so please forgive me if i missed some important information! but all in all an unsupported printer with refilable carts and the official sublijet carts were giving me better results then the officially supported printer with official carts and powerdriver!

I have no hair left to pull, Help defiantly needed and would be very much appreciated!

Thank you all!

[Paul]

do you print to the ricoh printer or to powerdriver?

[Geek]

Printed using the powerdriver, i even tried without and just using the Ricoh directly with the ICC from sawgrass, no difference.

[bms]

Printed using the powerdriver, i even tried without and just using the Ricoh directly with the ICC from sawgrass, no difference.

Load the image into Word or Paint and print onto the whiter side (face down in tray) of trupix via Powerdriver. Assuming Powerdriver is installed correctly then this should print fine. If it does then check your photoshop settings as you may be double doing the colour management correction.

[Geek]

Hi Martin, i just gave that a go same story the green is printing far too blue on paper and when pressed its really blue!, does anyone have a different colour profile for the 7700n i could try at all? other than the ones from sawgrass

[bms]

Hi Martin, i just gave that a go same story the green is printing far too blue on paper and when pressed its really blue!, does anyone have a different colour profile for the 7700n i could try at all? other than the ones from sawgrass

Nozzle check pattern perfect?

[Geek]

yeah, its all good solid colours and the right ones.

[bms]

yeah, its all good solid colours and the right ones.

Paper might make a difference but little point in speaking to Mega or Sawgrass until you have the other paper as this will be one things to test first. If still blue then speak to Mega as it presumably is a setting something to resolve.

[Geek]

Sawgrass got back to me said something about the download being corrupt on there download site, although it was installing correctly it wasn't doing its job they gave me a new link and I assume fixed their site link and it works fine!, pulling my hair out for a problem I would never of resolved! thanks for the help guys.

[socialgiraffe]

Worth asking them for some ink carts for the ink and paper you have wasted!!!

I doubt you will get anywhere but its worth a punt considering how much the ink costs