B1100 blocked nozzles

[JHP]

Has anybody got experience with cleaning the Epson B1100 print head?
Both blacks have missing or faded bars in a nozzle check and i have tried everything to try and clear.
Colours are perfect and never play up!

Any ground breaking ideas far short of a few hours in the brook?
John

[Justin]

Plenty of info on here already for this and other Epson printers. I'm assuming you've not overdone the head cleans, left overnight, tried again etc. etc? Tried normal carts instead of sublimation? Is it a CISS or refil carts?

In my personal opinion and experience I've never yet found a head cleaning solution that works, tried a the tricks etc. Others have had differing results though.

Is the printer under warranty by any chance?

[JHP]

I done lots of head cleans and followed sawgrass guidlines and not over done it. Had a number of emails from sawgrass but they are so slow.
I have normal carts in at the moment but are no different to my Artanium Ciss. The normal carts were new and are now almost empty.
I have given the black nozzles a little flush with coralgraph head cleaning fluid but no change.
I bought the printer from BMS at the begining of August 2012, not sure what the warranty is once dye sub ink has been used.

[Justin]

You are using a supported printer with supported inks so you have the warranty. Contact BMS about this in the first instance.

You mention the oem inks, if they're now nearly empty that inks has to have gone somewhere so it will be in your waste tank, this is why it's best not to keep flushing it through.

[JHP]

Thanks Justin.
I was a bit concerened about all the ink flushing but Sawgrass kept telling me to clean it.
I will email them again on monday before i contact BMS.

[Justin]

Barbara head of Sawgrass sales is on here so can always PM, username Sawgrass

[Paul]

not be funny but i would not doing ANYTHING to my printer if head of sales advice me to do
I would like to be contacted by engineer who knows what they doing really.... with respect to barbara.

DO NOT attempt any more cleans if you did them so many already.
cleaning heads feature is last resort only. it can damage your head and you wasting LOADS of inks. also waste tank is shrinking its capacity. So even if you menage to get it working dont forget about inks you used and waste ink tank. who will replace that??

better off try cleaning solutions over night or send printer back. so it can be fixed by PROS, waste ink tank cleaned and reseted and ink toped up.

[Justin]

Not saying Barbara will help you straight away, simply that she may be able to point you in the right direction and logs onto the forum at night so you may get a quicker response She knows about the warranty which is where my comment was aimed but you need to speak to BMS in the first instance.

[Paul]

lol. i knew thee was something odd going on there...

[mgibbs]

When I had my Epson R1800 and got blocked heads (very frequent) I would do a head clean and then leave it for a couple of hours before trying another.

In the end the printer and ink system went in the bin and was replaced with a Ricoh GX7000. I've not had a single blockage since.

Mark