epson printer ink charging

[scottmurray89]

hi there, i have purchased a brand new epson wf3010, and bought refillable cartridges and filled them with sublimation ink and installed them in the printer, and ive tried to print and its saying initial ink charging is not complete, on the instructions for the printer it says i need to install the cartridges that come with the printer to complete the ink charging, but i want to use the printer for sublimation so will installing the geniune inks not contaminate the printer? or is that the only option? thank you for any help

[pisquee]

Did the refil carts come with instructions? Have you contacted your supplier of them to see what they say?

[scottmurray89]

Did the refil carts come with instructions? Have you contacted your supplier of them to see what they say?

thanks for the reply, the refil carts didnt come with any instructions, according to the instruction manual from the printer i need to install the geniune cartridges to complete the ink charging, but if i clean it after ive done that will it not need charged again? is there a way to by pass it no?

thank you

[Justin]

Your refil carts should have chips on them so the printer recognises them as genuine so you shouldn't need to put the other carts in first.

[scottmurray89]

when i put the cartridges in the light for each one goes off, then i close the lid and after a few seconds the lights come back on again and the charging cycle doesnt begin

[scottmurray89]

ive disabled the epson status monitor as thats what the supplier of the cartridges said i had to do, and now the pop up doesnt come up anymore but it just doesnt print anything at all, the print job just stays in the queue, any ideas?

[Ian M]

Scott, If you have a look at this link http://www.cityinkexpress.co.uk/cheap-p ... e-ink/cyan scroll down the page & click on the video guide that may help you. It looks like you have to short the chip to get them to work. Hope it helps.

[Justin]

I have a reset switch on my CIS cart assembly which does clear the lights but they kept coming on for me as well. City Ink sent me a new chip to put on the carts and touch wood this has cleared my problem.

[scottmurray89]

thanks for that ian i shall give that a try and report back tomorrow, hopefully that helps, thanks very much for the replies

[scottmurray89]

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still no luck, thats what comes up when i try to print, ive tried resetting the cartridges and reinserting them, but still nothing, when i disable the epson status monitor and try print nothing happens at all, the print job just stays in the queue and nothing happens, has anyone any suggestions on what could be wrong? thank you