Ricoh SG 3110 Faded Black Problems

[porkchop34]

Hi everyone,

I am a sublimation noob and I have set up a small business doing iphone covers through sublimation.

My issue at present is faded black images.

Every other colour comes out perfectly using my setup.

I have tried numerous times to print with numerous settings 170 -190 degrees with 60 up to 120 seconds but no avail, the other colours look great while the black is very matty and faded.

I am using Photoshop Cs6 with Powerdriver, I followed the Sawgrass guide to a tee in setting up the printer etc. I am using truepix setting for paper and perceputal in cs6 setting and saturation in powerdriver setting.

I am using paper from Coralgraph and a coralgraph Heatpress also.

The print outs seem to be much darker than what ends up on the sheet but at the same time leaving it for longer time/ more pressure/ extra temp doesnt change the outcome.

I also have taken the plastic off

I will try upload a few photos to the post now.

Regards

Adam

[Justin]

Coralgraph have some great products, unfortunately their cheap paper isn't (in my experience) any good This may not be the only problem here but a good starting point would be to get some Trupix paper and have a go with that....you'll see a big difference.

[Sawgrass]

Please will you send this same message to our Tech Dept at [EMAIL="support@sawgrasseurope.com]support@sawgrasseurope.com[/EMAIL], as they may be able to tweak your setting to improve the black, or tell how else to improve the print. It may also be a paper issue, with not enough ink being released.
thanks

[Paul]

to me look like printed on wrong side of paper as it look grainy as hell

[porkchop34]

Hi guys thanks for the quick reply,

I am a poor Uni student who is trying to make some money out of this so hence the cheap paper.

What paper would u recommend and what source?

Paul, I have been printing on the shiny side but this paper's shiny side isnt all that shiny :/.

Ill try the "matty" side now to be sure (I tried and its much worse on the black see pic below) , ill attach some non black ones and they look really good but anything with black is fairly pants.

I am using white metal as my substrate type I assume that is correct yes?

Regards

Adam

[Paul]

i would always recommend texprint HR very good paper for all substrates. but truepix is good too. also xpres does economy paper that is great.

[Justin]

Agree with Paul there, Xpres paper if you're on a budget.

You haven't told us what printer and inks you're using?

[porkchop34]

Hey Justin,

[h=2]I am using a Ricoh SG 3110DN as in the title, I am using the sawgrass ink for this printer I believe.[/h]
Is there any settings or mistakes I am making or is it more a paper issue?

[Justin]

Sorry, ignore my stupidity!

[porkchop34]

No worries Justin mate

Should i try a different program other than Photoshop maybe?