Terrible service from Coralgraph!

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soulclaimed
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Re: Terrible service from Coralgraph!

Post by soulclaimed »

has anybody else had problems with their blanks, i ordered some galaxy tab 2 cases from them as couldnt find anywhere else that had them and the coating of the first one i pressed flaked off at the edges luckily second one pressed fine but thought it a bit of a waste when the print came out nicely..
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purpledragon
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Re: Terrible service from Coralgraph!

Post by purpledragon »

Hate to sound harsh but you paid £199 for a press i paid £1200 for my stahls press you do get what you pay for i know its no comfort and in my opinion you have made the same mistake most of us have on here and thats to buy cheap buy twice its a tuff lesson mark it up n move on
Renniwano
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Re: Terrible service from Coralgraph!

Post by Renniwano »

I agree buy cheap buy twice.. but she's only had it 5 months.. and whether it's cheap or not I would expect it to last longer than that..
Behind every great man.. is a surprised mother in law..
James990
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Re: Terrible service from Coralgraph!

Post by James990 »

Must admit that my press, which I bought from Corlagraph has been wonderful, not given me an ounce of trouble, and have always had great service and great goods from them.

I always speak to Henry, he I think is in charge.
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mrs maggot
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Re: Terrible service from Coralgraph!

Post by mrs maggot »

if you paid by credit card, it might be worth checking that you are covered that way. i have a paypal account that i keep empty and charge to my credit card, so even if a site is paypal payments, im still using my credit card for the purchase
[CENTER][h=5]A dictionary is the only place where success comes before work[/h]Laura www.fatmaggot.com
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RogerC
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Re: Terrible service from Coralgraph!

Post by RogerC »

mrs maggot;80680 wrote:if you paid by credit card, it might be worth checking that you are covered that way. i have a paypal account that i keep empty and charge to my credit card, so even if a site is paypal payments, im still using my credit card for the purchase
I, and a large number of other m'cycle riders recently had problem with a company going bust. They provided track days as a package of 10 days of your choice to be used over a two year period and were seemingly pretty solid having been in business for a number of years. Those with recovery problems paid by CC through PPal. Unfortunately after literally months of e mails, phone calls etc the card provider (Bank) fell back on legislation that says they are not liable as the transaction was done via PPal hence a third party was involved thereby absolving the bank of liability. So a word to the wise.....If you think you've got recourse through your bank (CC provider) having paid through PPal you don't. You only have the timescale as determined by PPal to claim).

In essence recovering funds for faulty goods etc via CC payments through PPal is almost impossible and the occasions the bank agrees to help is as rare as hens teeth. If you want/need CC 'libility' cover make sure you pay direct and NOT through PPal.
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mrs maggot
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Re: Terrible service from Coralgraph!

Post by mrs maggot »

thanks Roger thats very interesting, and certainly not what i was aware of - must listen harder to you and yours on Radio 4 when they are discussing it
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viccar
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Re: Terrible service from Coralgraph!

Post by viccar »

RogerC;80750 wrote:I, and a large number of other m'cycle riders recently had problem with a company going bust. They provided track days as a package of 10 days of your choice to be used over a two year period and were seemingly pretty solid having been in business for a number of years. Those with recovery problems paid by CC through PPal. Unfortunately after literally months of e mails, phone calls etc the card provider (Bank) fell back on legislation that says they are not liable as the transaction was done via PPal hence a third party was involved thereby absolving the bank of liability. So a word to the wise.....If you think you've got recourse through your bank (CC provider) having paid through PPal you don't. You only have the timescale as determined by PPal to claim).



In essence recovering funds for faulty goods etc via CC payments through PPal is almost impossible and the occasions the bank agrees to help is as rare as hens teeth. If you want/need CC 'libility' cover make sure you pay direct and NOT through PPal.
Yes i have heard this too, i believe that some banks dont pay out and some do, my bank Lloyds told me id be ok if i used a card with visa logo, paid direct and it was over £100.
RogerC
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Re: Terrible service from Coralgraph!

Post by RogerC »

viccar;80772 wrote:Yes i have heard this too, i believe that some banks dont pay out and some do, my bank Lloyds told me id be ok if i used a card with visa logo, paid direct and it was over £100.
viccar.........you're partly correct. If you pay for something (direct from the seller) valued at over £100.00 with your credit card then you have purchase protection through the bank.

However if you pay with your credit card through PayPal then the situation becomes more difficult if you need to claim because your claim is then with PayPal and not the bank/card provider. The Banks consider that PayPal in this situation is the 'first' supplier and whomever you 'actually' get the goods from becomes a third party and therefore the banks are not responsible for the claim against said 'third' party.
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mrs maggot
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Re: Terrible service from Coralgraph!

Post by mrs maggot »

taken from the which consumer page
[h=2]Paid on credit card via PayPal[/h]There are some transactions where the company that deals with your credit card payment is not the same as the one that provides the goods or service - such as Paypal.
If you use your credit card to pay for something through PayPal and the funds go direct to the seller, then as long as the company you're buying from has a 'Commercial Entity Agreement' with Paypal you may still be able to claim under Section 75 for any misrepresentation or breach of contract.

PayPal offers its own buyer protection scheme, called PayPal Buyer Protection, so it's worth checking if you'd be covered by that if you have a problem with your purchase.
[CENTER][h=5]A dictionary is the only place where success comes before work[/h]Laura www.fatmaggot.com
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