Black printing Navy

[kermit]

I have a Sawgrass SG800. Until today everything has been great. I am printing a black logo for a mug but it’s coming out navy. Anyone have any ideas?

[cyprian.costelloe]

Did you check that it is 100% black in the image file?

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[webtrekker]

Have you done a nozzle check?

[Justin]

Also check the dates on your carts

[GoonerGary]

Check that your software is picking up the correct ICC profile in the printer driver. Mine will choose its own profile on rare occasions.

[kermit]

Thanks for all the quick replies. Looks like I have the colour back (replaced yellow out of date). I now have a problem where the print is coming out really fuzzy. Attached is an example. The letters CPA & outline shows ould be solid white.