I use Novachrome mugs 365F for 30 seconds or bms mugs 338F for 140secs only had problems with the bottom of mug when printing top to bottom but by standing them on a radiator problem is solved.

Try the pre heating but then you need to use less pressure not more, if you have it too tight the inks don't gas out correctly.

Pre warm the bottom of the mug and try that first, then look at pressure, we had this when we had too much pressure.

Try standing the mugs on a radiator so bottom heats a bit before pressing and check your pressure is not too tight.

Yes, it would be interesting to know the difference, thanks for your help.

<t>Thanks for that, yes we had the image on top of the board. We did leave the paper on though so will give this a try. Mega have said you need a different paper, we are using truepix, are you using a special paper? The image was actually quite good, but am still trying to scrape the paper off in ...

Hi we have just tried some foamex board 3mm but the paper stuck to the board, did you have the image on top of the board or image under board when pressing? Yours look great....

<t>I tried phoning them and doing all the things they told me, this included turning the press on its side with the large hole facing up, had to wait for my husband to help as this is impossible to do on your own. It made no difference we still had the same ratio of damaged money boxes. Out of 38 I ...

<t>Hi Yes, that is pretty much what they told me. I struggle getting the money boxes in the press anyway and to turn it on its side will just be dangerous. I have 25 to get out in the next couple of days and am going to waste so many just getting enough good ones. I have tried playing with times and ...

<t>Hi did you get any luck with this? I am having the same problem, they were from Novachrome and out of 25 I have a third of them cracked. Phoned Novachrome and they told me to try pressing as a bone china mug, this just made the print fade and still had a couple crack. Anyone got any ideas please ...