What am I doing wrong

[Miffmiss]

I have a pixmax 5 in 1 and I am trying to do the mug press. I have sub paper and sub inks. I have printed in reverse and set the machine to 310F for 180 seconds then submerged in water. All per instructions but nothing happened on the mug. I've trouble shooted and tried increasing the pressure and temp. I've also tried both sides of the sub paper to make sure I wasn't printing on the wrong side but still nothing stays on the cup. What am I doing wrong

[socialgiraffe]

What ink, dye sub paper and mugs are you using?

[Miffmiss]

The ink is just the sublimation ink for the espon (4 colours) the paper is high quality sublimation paper bought from Amazon and the mugs are just plain white from asda

[Miffmiss]

It's the mugs isn't it. Do I have to buy speciality mugs. If yes where's the best place to buy in the uk

[spongerobinson]

Asda mugs won't be sublimation mugs...that's your problem right there. Your gonna need sublimation coated mugs, and probably a good read of the forum! :biggrin:

Theres a supplier list somewhere on here, that will link to plenty of suppliers.

[socialgiraffe]

Okay

You need to purchase Sublimation mugs. ASDA mugs will not work as they do not have the required coating

That is your main problem, I suspect the Ink and Paper is no good either but you will get something from it if you were using the correct mugs.

[Miffmiss]

Ha ha thank you

[socialgiraffe]

Loads of companies, do a search on this forum or look through the advertisers section.

[Miffmiss]

Where is the best place to buy all the products at a cheap price

[GoonerGary]

Where is the best place to buy all the products at a cheap price

Keep reading you don't want cheap!